Privacy policy
At VIU Rental Car we take care of your data. Here we explain what we ask for, why we use it and what you can do about it.
What we collect
- To book: first and last name, email, phone or WhatsApp, country, flight number (if you give it) and your booking details.
- To hand over the car: driver's license, passport or ID, and rental agreement details (mileage, fuel and car condition).
- Payments: card payments are processed by a specialized payment company. VIU never sees or stores your full card number.
How we use it
- To confirm and manage your booking, take payment, hand over and receive the car, help you by WhatsApp or email, and comply with the law (for example, fines or police reports).
- We do not sell your data. If you agree to receive offers, you can unsubscribe at any time.
Who we share it with
Only those needed for your rental: the partner company that owns the car (if any), the travel agency you booked with (if any), the payment company, our technology providers (hosting and database) and the authorities when the law requires it.
How long we keep it
For the length of your rental and as long as accounting, tax and traffic laws require. After that we delete or anonymize it.
Cookies
The site only uses cookies needed for it to work (for example, so our team can sign in). We do not use advertising cookies.
Your rights
You can ask to see, correct or delete your data by writing to reservas@viurental.com. We reply within 30 days. Some data must be kept by law even if you ask us to delete it.
Security and minors
We protect your data with encrypted connections and access limited to authorized staff. Our services are not directed to anyone under 18.
Contact
reservas@viurental.com · WhatsApp +1 (786) 239-0100.